Intake and qualification
Capture contact details, request type, location, urgency, quotation readiness, contract references, and supporting documents.
- Channel-aware questions
- Structured records
- Less repeated coordination
Business automation for the work behind the work
Make every request count.
One clear path from enquiry to action, connecting channels, teams, workflows, and reporting in a practical operating system for the business.
Designed to start focused, prove value, and scale by workflow.
Live workflow modelFrom first contact to next action
Capture→Qualify→Route
✓Ownership and follow-up stay visible
01Structured intake
04Dashboard visibility
01 / Company profile
Practical automation for the moments that move a business.
Tijara Room provides modular business automation for enquiry handling, customer service, sales coordination, project operations, field service, maintenance, internal requests, and management visibility.
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Every important request becomes a structured, assigned, trackable business record with a clear owner, priority, status, and next action.
Explore the operating model ↗Who we areA business automation partner helping companies reduce manual work, improve response times, standardize customer communication, and gain better operational visibility.
Where it fitsAn adaptable approach for construction, agriculture, food-related businesses, commercial brokerage, and service operations.
How we workStart with a focused workflow, prove value, then scale by service line, department, and integration need.
Core services
From first contact to operational insight.
01Workflow automation
Digitize repetitive internal processes and approvals.
02WhatsApp automation
Capture enquiries, guide customers, and automate responses.
03Lead capture and qualification
Collect structured lead information and route it correctly.
04CRM and database integrations
Connect forms, chats, email, and data systems.
05Quotation and follow-up automation
Track quotes, reminders, and status updates.
06Dashboards and reporting
Provide management visibility and operational insights.
02 / System presentation
One controlled workflow from customer contact to management reporting.
Bring requests into structured records, classify them, route them to the right owner, and keep every follow-up visible.
01
Start with every approved channel.
WhatsApp Business, website forms, email inboxes, web chat, internal forms, phone hand-offs, and approved file imports can feed the same controlled workflow.
↗ProjectsFit-Out, MEP, scope, drawings, approvals, and delivery handovers.
◌ServiceHVAC, maintenance, priority, visits, SLAs, and resolution.
⌁VisibilityCRM, alerts, dashboards, workload, status, and next actions.
What gets captured
Enough detail to move the request forward.
Routing logic
Department · service type · territory · customer category · priority or SLA · team availability · request value · account owner
03 / Key features
Designed around the full lifecycle of a request.
Use the same operational logic across sales, projects, service, maintenance, contracts, finance, and internal operations.
Ownership and routing
Route by service, department, location, customer category, priority, SLA, availability, or account owner.
Operational workflows
Move work through captured, qualified, assigned, in progress, quoted, scheduled, completed, or escalated.
Dashboards and reporting
See open work, follow-ups due, quotation status, workload, SLA performance, renewals, and bottlenecks.
Security and governance
Use protected credentials, role-based access, logging, controlled changes, testing, backup, and retention rules.
Workflow coverage
One operating model, shaped for each team.
Each area can use its own questions, owners, statuses, deadlines, notifications, and reporting rules.
SalesLeads, opportunities, quotations, conversion.
ProjectsScope, site details, drawings, approvals.
SupportIssues, SLAs, escalation, resolution.
MaintenanceAssets, visits, technicians, evidence.
ContractsFrequency, renewals, expiry alerts.
FinanceApprovals, invoices, procurement.
Internal operationsHR, facilities, administration.
Why Tijara Room
Automation that fits the operating process, not a fixed template.
Tailored workflowsDesigned around the actual way a team works.
Practical implementationStart focused, validate quickly, then expand based on value.
Scalable integrationsConnect channels, systems, databases, notifications, and dashboards.
Clear ownershipMake responsibility, status, priority, and next action visible.
04 / Integration requirements
Connect the systems you already rely on.
Final integration design depends on approved workflows, available systems, permissions, security constraints, and pilot scope.
01
Communication channels
WhatsApp Business, website forms, web chat, email inboxes, SMS, and approved notifications.
Discovery checklist
Make the final build accurate from day one.
Process mapsRoles and permissionsData fieldsSecurity and retentionTesting and go-live
Implementation guardrails
Built with operational control in mind.
ProtectEncrypted transport, protected credentials, role-based access, and appropriate data protection.
ControlDocumented changes, controlled production releases, event history, and approval points.
PrepareBackup and recovery expectations, retention rules, representative testing, and go-live conditions.
Security and governance
Keep data, access, and live changes under control.
Separate business-user and infrastructure access where practical.Log key workflow events and retain the history needed for operational review.Collect and retain only the information required for the approved business purpose.Apply security review where workflows handle regulated, financial, employee, or sensitive data.
05 / Complete pricing details
Start with the right level of commitment.
These are indicative options for review. A final quotation follows discovery and confirmation of scope.
Audit and pilot are one-time package ranges.Support is the only monthly option.External platform and custom costs may be separate.
Automation Audit
AED 750–1,250A clear map of the problem, the opportunity, and the right pilot scope.
- Process review
- Pain-point mapping
- Workflow recommendation
- Pilot scope definition
Limited Pilot Build
AED 2,500–4,500A focused workflow configured to prove value with a practical first release.
- One focused workflow
- Basic database
- Notifications
- Simple dashboard
Monthly Support
AED 500–1,250 / monthOngoing support to keep the workflow useful, visible, and maintained.
- Monitoring
- Minor adjustments
- Backups and issue handling
- Reporting support
Important commercial note
Final pricing depends on approved workflow scope, channels, users, systems, integrations, data volume, hosting, security, custom development, reporting, and support requirements. Third-party platform fees, WhatsApp or Meta charges, paid hosting, SMS charges, and custom integrations beyond the pilot may be separate.
Before a final quote
Scope becomes clear through discovery.
Workflow scopeChannels and usersSystems and permissionsHosting and securityCustom developmentSupport requirements
Implementation roadmap
From discovery to a workflow the team can trust.
A phased approach keeps the first release focused and gives the organization room to learn before scaling.
01DiscoveryMap channels, roles, services, systems, ownership, and handovers.
02Workflow designDefine questions, fields, routing, statuses, notifications, permissions, and reporting.
03Pilot buildConfigure one focused workflow, notifications, a data store, and dashboard.
04TestingValidate experience, data quality, routing, alerts, permissions, and failure handling.
05Launch and scaleTrain users, monitor results, refine the workflow, and expand modules.
Suggested pilotOne intake channel, one department or service line, one or two workflow paths, one dashboard, and one follow-up process.
Ready for a clearer operating model?